You're Fired Most sales organizations are plagued with high sales rep churn / attrition. Sales organizations are so used to expecting high rep churn that they build it into their models. The guilty parties go beyond the Sales Leader, though! The CFO, the CEO and the Board are equally complicit in supporting and perpetuating the accepted myth that "you'll lose 30-40% of your new sales hires - so be sure to hire in large groups." To meet
The Case for Sales During Product Development In the early days of your product development you are not only trying to understand how customers will use your product but you need to understand how to sell your product. Your company believes that they have a product that customers want but no one has sold one copy/item yet. For early stage startups this can be a deadly experience as perhaps the founders spent months writing software without any
Today we announce the availability of Rich Text Templates/Milestones in SalesDirector.ai along with our new Gmail AddIn.
If you are running in Level 3 mode, which introduces Customer Verifyable Outcomes or Milestones to the Selling Process, you can now include formatting, bullets, links, images, etc... intro your Templates. Our previous version only had plain text
As you probably know, we do Sentiment Analysis on communications (mostly email and notes) between you and the Prospect or Customer. This sentiment is used as an input to the risk score of the Opportunity and determines if your Buyer is a Promoter or Detractor. For our customers who do business internationally and have Sales Offices in places such as Europe, South or Central America its critical we cover that communication in the same manner as the
The Artificial Intelligence Sales Maturity Model
If you are in the Sales world you are not new to the concept of a Sales Maturity Model. Comparing your sales team and your sales process to a Sales Maturity Model can be helpful in assessing “where you are at” and “what needs to be done” to improve your sales processes.
Most of the
I just got back from Sales 3.0 put together by Gerhard Gschwandter and Selling Power team. Sales 3.0 conference had a line up of influencers sharing their thoughts on the latest sales trends, challenges and where we are heading with customer engagement. What I appreciated most about the conference was how it kickstarted the conversation around AI (Cognitive Era) and its place
Customer Verifiable Outcomes and Your Sales Pipeline
Every sales process is comprised of a series of steps. A good sales process displays the map for the rep and shows the progression of an opportunity through the sales pipeline. Ideally, the sales process is simple, clear and understandable to all of the sales reps (and the marketing team!).
But are a series of steps "good enough?" Most companies have a process that equates the likelihood of an opportunity closing
Great Conversations Don't Belong In Your Sales Forecast How many times have you been in your weekly sales meeting and someone asks, "How is the Fisher Account coming along?" .....and the answer is, "We had a GREAT CONVERSATION." Or someone asks, "How'd the demo go? Did you close 'em?" .....and the response is, "No, but we had a GREAT CONVERSATION!" The dreaded Great Conversation. Don't worry - it happens to all of us but it's something that we
The Value of Found Time (A Lesson from Hurricane Harvey) The most valuable asset in our lives is our time. How you manage your time and what you do with your time has a direct correlation, particularly in sales, to success and to your impact on the world. What would you do with your time if you had an extra hour every day? What would your sales reps do if they had an extra hour every day? Some folks might